Aesro Design features a simple 3-step checkout process. - Step 1: [SHIPPING], enter your shipping address. - Step 2: [BILLING], choose the credit card you chose to use. Enter your payment information. Enter a separate billing address if different than your shipping address. - Step 3: Review your order summary. If you have a promo code or gift card, you may enter it here. Click the [SUBMIT] button to complete the checkout process and submit your order.
Promotional offers are subjected to change and end at the discretion of Aesro Design. They are non-transferrable and not valid on previous purchases, purchases of gift cards, taxes or shipping and handling charges, unless specifically noted. Offers are valid only in this shop. Aesro Design in its sole discretion may refuse to redeem any promo code or offer that it believes in good faith to be fraudulently or improperly obtained and/or that has not been redeemed by the intended recipient of the promotion code or offer.
Once your order has been successfully submitted, you will automatically receive a confirmation email that includes your order number. Your order will then be reviewed and after payment has been confirmed, it will be prepared with a shipping label, you will receive another email with shipping confirmation. We encourage you to print/save the Thank You page and Order Confirmation email for your records.
We currently accept Visa, Mastercard, American Express, Discover Card, Amazon Pay, Apple Pay, PayPal and Afterpay. When your credit card is authorized, funds are put on hold until the transaction is completed. All purchases require bank authorization prior to shipping. Only authorized orders will be processed and shipped. Your billing information must be exactly as it appears on your credit card statement. For your security, Aesro Design requires you to enter your 3 or 4 digit card identification number [CID/CVN/CVV/CVC] on all orders for Visa, Mastercard, American Express and Discover transactions.
Due to COVID-19, we are not able to accept returns, we apologize for this inconvenience. If you have a problem with your product ie. it was damaged during shipping, please retain the original packaging, contact us.
The Aesro Design e-Gift Card is available in pre-set denominations of $25, $50, $75, and $100. Each e-Gift Card will be sent to you or your recipient's inbox within 10-25 minutes, as internet connections vary. Sales tax does not apply to e-Gift Cards. It can be used only on our Aesro Design Studio site, at aesro-design.com. – Gift Cards cannot be purchased with Gift Cards – For use only in the United States.
MACHINE WASH: Machine wash on the gentle cycle with hot water. Mask can be put in the dryer with low heat. When you remove the mask from the dryer, simply re form the mask to your face shape to use again. HAND WASH: Hand wash with your usual laundry detergent, carefully squeeze dry, do not twist the mask. We have found it useful, after you have squeezed the mask dry by hand, to put it between a towel and squeeze dry again so it may dry faster. After the mask is laundered, you may put it in the dryer or lay flat to dry. STORAGE: When storing your mask in a briefcase, handbag or pouch, we suggest bringing the elastic to the inside of the mask, then fold both short sides together without pressing down the center where the structure wires are. This enables the mask to retain it's original shape. Our masks are made from 100% cotton fabrics. They will shrink a minimal amount, as all cotton fabrics would.
SIZE: At Aesro Design, we make every effort to give you accurate information regarding sizing information and dimensions for our items in each item description. Please note that due to the nature of the handmade process, from time to time, product sizing may vary.
COLOR: Due to variations in color settings of phone/tablet/computer screens, it is unavoidable that colors may show slightly differently for everyone. The colors in photos and named descriptors (e.g. "red", "blue", "grey") are approximate and may vary. Colors may also vary due to fabric contents and dye lots.
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